A familiar helper arrives
The helper reviews the current support profile, signs in, and completes a clear facility or home checkout.
Citigen Care connects adults with a consistent, trained helper for meaningful one-to-one days out—from a quiet park walk to lunch, shopping, or a local market.
Facilities and families know the important details are covered. The person still gets a day shaped around their own interests and choices.
The helper reviews the current support profile, signs in, and completes a clear facility or home checkout.
Nearby parks, markets, cafés, and shops are suggested using preferences—not diagnoses or private support information.
Check-ins, activities, expenses, a structured service note, and the final handoff create a complete record.
Citigen Care is designed for adults who are fairly independent but should not spend the day out alone. Every shift is matched to standing permissions and a current support profile.
Citigen Care employees and approved partner-company employees require identity, criminal and driving checks, approved vehicle, insurance, CPR/first aid, and client-specific protocol training.
Walking support, bathroom standby, doors, reminders, and light bags—never lifting, intimate care, or medication.
Client-specific steps, direct facility contact, and immediate 911 access that is never delayed by the app.
Reserve the same helper for Monday outings or weekday shifts, with an approved backup and consolidated monthly invoicing.
Discuss a facility pilotArrange a supported outing from home or an approved facility, set spending limits, and receive clear completion updates.
Join the family interest listReview schedules, attendance, structured notes, incidents, and authorization use for assigned waiver clients.
Explore coordinator accessRun a support or staffing agency? Plug your already-employed drivers into Citigen Care and manage them yourself once approved.
Apply to partnerFacilities and families can register interest anywhere in Pennsylvania. We activate each county only after trained helper capacity, backup coverage, and operational support are ready.
Request your countyCitigen Care supports participation and companionship. It does not replace home health, medical transportation, or clinical care.
No. Transportation supports the outing, but the service is one-to-one community participation. The helper stays with the person and completes a safe return handoff.
Tell us where you are and what kind of recurring support would help.
Start a pilot conversation